Privacy Policy

At Living Luxe Shop (“we,” “us,” or “our”), we believe your privacy should be as carefully curated as our premium lifestyle products. This Privacy Policy outlines how we collect, use, protect, and share information when you visit luxelifestylehome.com (the “Site”) or make purchases from our exclusive collections.

1. Information We Collect

To provide our refined shopping experience, we collect:

• Personal Information: When you make purchases or create an account, we collect your name, billing/shipping addresses, payment details, email, and phone number. For our concierge clients, we may collect additional preferences to personalize your experience.
• Transaction Data: Details about purchases of our luxury goods including artisan stationery, premium bedding, and designer drinkware.
• Technical Information: IP address, browser type, device information, and Site usage data collected through cookies and similar technologies.
• Communication Records: Correspondence with our luxury concierge team via email or other channels.

2. How We Use Your Information

Your data enables us to deliver the elevated service our discerning clientele expects:

• Process transactions for our curated collections with enterprise-grade security
• Provide personalized recommendations for luxury home furnishings, beauty essentials, and children’s premium items
• Enhance your shopping experience through site optimization
• Communicate about orders, exclusive offers, and VIP events (with your consent)
• Prevent fraud and protect the integrity of our payment systems
• Comply with legal obligations while maintaining discretion

3. Data Sharing & Disclosure

We treat your information with the confidentiality expected of a luxury brand:

• Service Providers: We engage select partners for payment processing (Visa/MasterCard/JCB/PayPal), shipping, and IT security – all bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law, always seeking to minimize what is shared.
• Business Transfers: In the event of a merger or acquisition, client data would remain protected under this policy.
• Never Sold: We do not sell your personal information to third parties.

4. International Data Transfers

As we serve clients globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers receive adequate protection under applicable data protection laws.

5. Data Security

We implement security measures worthy of our luxury brand reputation:

• PCI-DSS Level 1 compliant payment processing
• Tokenization technology that prevents storage of full card details
• 3D Secure authentication for added transaction protection
• Regular security audits by independent cybersecurity experts
• Enterprise-grade encryption for all sensitive data

6. Your Rights & Choices

We respect your control over personal information:

• Access & Correction: Review and update your account information through our Site or concierge service
• Marketing Preferences: Opt-out of promotional communications at any time
• Data Deletion: Request removal of personal data, subject to legal retention requirements
• Objection & Restriction: Object to certain processing activities where applicable by law

To exercise these rights, please contact our Data Protection Officer at [email protected].

7. Cookies & Tracking Technologies

Our Site uses refined tracking methods to enhance your experience:

• Essential Cookies: Required for secure checkout and account functionality
• Performance Cookies: Help us improve Site performance and load times
• Functional Cookies: Remember your preferences for a personalized experience
• Marketing Cookies: Used with consent to show relevant product recommendations

You may adjust cookie settings through your browser, though this may affect certain luxe features.

8. Children’s Privacy

While we offer premium children’s products, our Site is not directed at individuals under 16. We do not knowingly collect children’s data without parental consent.

9. Policy Updates

We may occasionally update this policy to reflect new services or legal requirements. Significant changes will be communicated to our valued clients through appropriate channels.

10. Contact Us

Thank you for entrusting Living Luxe Shop with your personal information as we help you cultivate an elevated lifestyle.