Welcome to Living Luxe Shop (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website luxelifestylehome.com and any purchases made through our site. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Our Commitment to Excellence
At Living Luxe Shop, we curate premium lifestyle products for discerning customers who appreciate quality and sophistication. Our Terms reflect our commitment to providing an exceptional shopping experience while clearly outlining the responsibilities of both parties.
2. Website Access and Use
2.1 Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use our website or make purchases.
2.2 Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.3 Prohibited Conduct
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Use any automated means to access our site without permission
3. Product Information
3.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your monitor’s display will precisely match product colors.
3.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice.
3.3 Age-Restricted Items
Certain products (e.g., beauty items with alcohol content) may be subject to age restrictions in your jurisdiction. By purchasing these items, you confirm you meet all legal requirements.
4. Orders and Payments
4.1 Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability or suspected fraudulent activity.
4.2 Pricing
All prices are in US Dollars unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that you have the legal right to use your chosen payment method.
4.4 Sales Tax
Where applicable, sales tax will be added to your order total during checkout.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
We offer two shipping methods:
Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch with full tracking and insurance.
Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after dispatch with basic tracking.
5.3 International Shipping
We ship worldwide except to certain Asian countries and remote locations. International customers are responsible for:
- Any customs duties, taxes, or import fees
- Compliance with local regulations regarding restricted items
Note: Delivery times are estimates and may vary due to customs processing.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery. To be eligible:
- Items must be unused, in original condition with all tags attached
- Original packaging and all accompanying materials must be included
- Proof of purchase must be provided
6.2 Non-Returnable Items
For hygiene reasons, the following cannot be returned once opened:
- Bath & Body products
- Beauty & Perfume items
- All Food & Drink products (final sale)
6.3 Return Process
To initiate a return:
- Email [email protected] with your order details
- Await our return authorization
- Ship items to: Living Luxe Shop Returns, 4700 Mesa Drive, Las Vegas, NV 89101, USA
We recommend using a trackable shipping service as you are responsible for return shipping costs unless the return is due to our error.
6.4 Refunds
Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping costs are non-refundable except for incorrect or defective items.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use our content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Living Luxe Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
10. Changes to These Terms
We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, USA, without regard to its conflict of law provisions.
12. Contact Us
For questions about these Terms, please contact our Luxury Concierge Team:
Email: [email protected]
Address: 4700 Mesa Drive, Las Vegas, NV 89101, USA
Thank you for choosing Living Luxe Shop, where every detail reflects our commitment to excellence.
